General Info

TICKET PRICE 

All general admission tickets for ShmooCon 2014 will be sold for $150.  More information about the new sponsor a student ticket level will be available soon.

WHEN DO TICKETS GO ON SALE

Tickets for ShmooCon 2014 will be sold on Nov 1, Dec 1 and Dec 16 of this year at noon, eastern time.  Be warned, tickets sell out very quickly. Last year tickets sold out in just under 20 seconds across the three rounds of sales.  These dates are subject to change so keep an eye on our news page or follow us on twitter for updates.

You should also take the time to familiarize yourself with the information on our registration page.


BARCODES

Everyone who purchases admission for ShmooCon will be issued a barcode.  Your barcode is extremely important.  It is your ticket into the con.

Anyone over the age of 12 attending the con will need a barcode.

ShmooCon Mantra:

  • There will be many barcodes, but the one we send you is your own.
  • Your barcode is your best friend.
  • Without it, you cannot get into the con.
  • Without the con, your barcode is useless.
  • (Also each barcode can only be used once, so if you share it the first one in the door wins.)

CANCELLATION POLICY

Firstly, just because you bought a ticket does not mean you're entitled to a refund.  

Bought a ticket and now you can't make it to the con?  Give or sell your ticket to a friend, we don't care!  Don't have any friends?  Contact us and we may be able to lend you a friend for a day. (In other words, we may be able to work out a ticket exchange for you.)  If you're still stuck in a bind and have a VERY good excuse, shoot us an email and we'll try to work something out for you.

Absolutely no fees will be refunded after January 1, 2014.


SECOND HAND SALES

We know that this is a hot topic.  Let us first start by saying most of the feedback we get is that in general tickets are being sold to friends/co-workers/etc at cost, or cost plus (a beer at the bar, $20 for my time, etc).  We're alright with that.  Some tickets get donated to charity and auctioned off - we're ok with that too.  Want to just give your ticket away to a poor college student or someone else - yup, that's great as well.  

If you're looking for a legitimate way to sell your extra ticket to a stranger - contact us.  We have a waiting list and as long as you are willing to sell the ticket at cost, we will help you sell it.   Transactions managed this way also protect the buyer as we will reissue the barcode to the new purchaser.

Unfortunately, every year some tickets do end up on eBay or being resold via other avenues at some high price.  To be honest, we don't approve of these tickets being sold for undeserved profit.  From what we can determine, this type of activity is a small percentage of overall sales and because of that we've pretty much chosen a monitor but do nothing approach.   However, if we see the volume increasing, we may take action.  For now, we're of the mind to let the community police these sales.

Some things to note if you are considering purchasing a ticket directly from someone you don't know:

  1. We don't approve of it.
  2. We won't get involved.
  3. You risk that barcode being sold again and our rules are the first one to the door wins.  

And yes.  Sometimes bad things happen.  One poor guy showed up with a code purchased on eBay and it was bad at the door.  If memory serves it was actually a barcode from the year prior.  Could this have been done in error? Maybe‚Ķand we're not sure how it got resolved but he wasn't let into the con with the bad barcode.

In summary - BUYING TICKETS FROM OTHERS IS DONE AT YOUR OWN RISK.  


QUESTIONS

All questions, concerns and your best ninja jokes should be directed here.